[webarch-websites] Checking our draft website

Jonathan jonathan at webarch.net
Fri Nov 20 16:34:26 GMT 2015


Actually I haven't found any typos yet.

I've just spent a bit of time looking at "Help", "Support" and "Contact" 
pages.

I like what's been done, I've got a bit to add to "Help" (pasted below, 
this OK?) and I'd like to sugest maybe we don't need all three?

What's done already at http://pure2.wsh.webarch.net/support is good. I 
suggest it could be OK used as the "Sysadmin" page? (In fact as it 
stands I *think* this page may be an orphan in the sense that there 
*may* be no menu that links to it?

If so that leaves "Help" and "Contact" pages. Which is good.

--------------------------------

MY TEXT SUGGESTION FOR "Help":- (by the way-phone; is it from 9 or 9.30am?)

Help #

Webarchitects tries to give a helpful, co-operative service. We welcome 
enquiries, feedback and questions, and try to answer to the best of our 
abilities. We like to empower our clients and leave them feeling in 
control of their endeavors – if you think we can help, please feel free 
to get in touch and we will be happy to discuss your requirements.



Contact Us:

We appreciate that human-to-human communication is needed, but we often 
work remotely, and try to respect our family and personal time, so EMAIL 
IS THE BEST WAY TO CONTACT US: <a 
href="mailto:info at webarchitects.coop">info at webarchitects.coop</a>

To discuss a technical matter for us to follow up, getting down to 
details if necessary, open a support ticket by emailing: <a 
href="mailto:support at webarchitects.coop">support at webarchitects.coop</a>

Phone: (UK) 0114 2769709 (weekdays 9.30am-3pm ~ answerphone at other times)

Live IRC chat: irc.freenode.net#webarch

Online help to configure our services, and frequently asked questions 
(FAQ): <a href="https://docs.webarch.net/wiki/Main_Page">Documentation 
Wiki</a>

Should we add postal address, carparking etc?

-------------------------------

It's all buzzing around in my head ... what do users expect to read when 
they click "Help" or click "Contact Us" <- is this expected to be a 
sub-set of "Help"?

Questions questions, I'd need to give more thought ....

-------------------------------

FINAL POINT:

http://pure2.wsh.webarch.net/about

I suggest remove " founded in 2011" this is repeated with fuller details 
in the text below.

-------------------------------

Cheers for now :)
Jonathan




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