<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">No-one should think WA is expensive. What's the cost of the average web agency or design studio - £100/hour or more? We can fix that. <div class=""><br class=""></div><div class="">Lack of 24/7 support is scary. The internet is always on. Do you have enough people for a call-out rota (at least 5)?</div><div class=""><br class=""></div><div class="">Security can be highlighted in the ethics section. I like that. </div><div class=""><br class=""></div><div class=""><div apple-content-edited="true" class=""><br class="Apple-interchange-newline" style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;">
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<br class=""><div><blockquote type="cite" class=""><div class="">On 20 Nov 2014, at 09:35, <a href="mailto:jonathan@webarch.net" class="">jonathan@webarch.net</a> wrote:</div><br class="Apple-interchange-newline"><div class="">A couple of quick hurried thoughts about the website - more on content/how we work<br class="">Sorry I'm not up to date with discussion hope this doesn't cover old ground...<br class=""><br class="">1. I have noticed one or two potential customers going away becasue they perceived we're (a) expensive (b) not offering 24/7 support:<br class="">I wonder whether we should tackle this head-on by stating we don't try to compete on price with corporate forces, we value work-life balance, we don't offer 24/7 but respond ASAP to emails, and we have almost no complaints about our service etc.<br class=""><br class="">2. Re doing a blog: I write 700 words a month it takes me between 5-10 hours, to do something decent, conscientious, researched, written in plain English, and hopefully worth reading.<br class="">I couldn't write alone about the areas Webarchitects would cover but instead after a group discussion I could go away and turn something into an article.<br class="">How long's a typical blog? They vary a lot, but the point is that several hours work for a blog posting worth circulating is a kind of investment in longer-term consciousness raising, alongside promoting our services, but it's not a small commitment. It's the equivalent of at least a day's work, maybe two. Can we spare that? I hope so. Perhaps if we aimed at one a month ... ?<br class=""><br class="">In a rush<br class="">Jonathan<br class=""><br class="">_______________________________________________<br class="">webarch-websites mailing list<br class=""><a href="mailto:webarch-websites@lists.webarch.co.uk" class="">webarch-websites@lists.webarch.co.uk</a><br class="">https://lists.webarch.co.uk/mailman/listinfo/webarch-websites<br class=""></div></blockquote></div><br class=""></div></body></html>